Confidant
Your governance data,
made intelligent.
Confidant
is Coaline's AI layer — built directly on top of the Decision Ledger data model. It reads your structured governance data to surface insights, answer questions, and help your team get more value from the decisions you've already recorded.
The problem
it solves
A well-maintained Decision Ledger is one of your organisation's most valuable assets. But most of that value is locked inside the data — patterns you can't see, gaps you don't know exist, questions you'd have to manually query the Ledger to answer.
Confidant surfaces that value automatically. It turns your governance record from a static archive into a live intelligence layer.
What Confidant does
Answer governance questions in plain language
Ask Confidant anything about your decision record. "What decisions were made about this project?" "Which constraints are currently blocking?" "Who owns the most unresolved decisions in the Operations division?" Get a structured answer drawn from your actual governance data — not a hallucination.
Summarise decision history
Get plain-language summaries of decision trails, revision histories, and governance activity across divisions and projects. Useful for onboarding new team members, preparing for board reviews, or understanding what happened on a project you weren't close to.
Surface governance gaps
Confidant identifies unassigned decisions, stalled statuses, unresolved constraints, and invalidated assumptions that need attention — before they become structural problems.
Support governance reviews
Generate structured summaries of decision activity for leadership meetings, board packs, and audit preparation. Walk into every governance review with a clear, data-driven picture of what happened, what's at risk, and what needs a decision.
How
it works
Confidant is built on the Anthropic Claude API — one of the most capable and responsibly developed AI models available. It reads your structured governance data from the Decision Ledger and generates insights scoped to your tenant.
Your data is never used to train AI models.
Not Confidant. Not Claude. Not any future Coaline AI capability. Your governance records are yours — we process them to serve you, not to improve our models.
See our AI & Data Usage Policy for full detail.
- Natural language querying of your Decision Ledger
- Decision history summarisation by division, project, or date range
- Governance gap detection — unassigned decisions, stalled statuses, unresolved constraints
- Governance review summaries — board packs, leadership briefs, audit preparation
- Scoped by role — Tenant Admin sees all, Team Leader sees division, Team Member sees their own
- Opt-out available at tenant level via Settings → AI & Confidant
- Powered by Anthropic Claude API
- No training on your data — ever
Who is it for?
Operations Leads, General Managers, and Tenant Admins who want to get more value from the governance data they're already building — without spending hours querying reports or building dashboards manually.
Connect governance to the tools your team already uses.
No spam, unsubscribe anytime.